Global Customer Journey Analytics Market - Premium Insight, Industry Trends, FPNV Positioning Matrix, Competitive News Feed Analysis, Company Usability Profiles, Market Sizing & Forecasts to 2024 (Q3 2018 Update)

    • ID: AR2775656
    • 29 January, 2019
    • Service & Software
    • Region: Global
    • 140 Pages
    • 360iResearch

    Table of Contents

      1. Preface

      • 1.1. Objectives of the Study
      • 1.2. Market Segmentation & Coverage
      • 1.3. Years Considered for the Study
      • 1.4. Currency & Pricing
      • 1.5. Stakeholders

      2. Research & Forecasting

      • 2.1. Research Methodology
        • 2.1.1. Research Instruments
          • 2.1.1.1. Secondary Instrument
          • 2.1.1.2. Primary Instrument
        • 2.1.2. Research Approaches
          • 2.1.2.1. Bottom-up Approach
          • 2.1.2.2. Top-down Approach
        • 2.1.3. Research Reliability & Validity
        • 2.1.4. Research Assumptions
        • 2.1.5. Vendor Inclusion Criteria
      • 2.2. Forecasting Methodology
        • 2.2.1. Methodology for Market Estimation & Forecasting
        • 2.2.2. Significance and Importance of the Market Estimation & Forecasting

      3. Executive Summary

        4. Premium Insight

        • 4.1. Market Connectivity
        • 4.2. Market Data Feed
        • 4.3. Market Vendor Ranking Analysis
        • 4.4. Market Dynamics
          • 4.4.1. Drivers
          • 4.4.2. Restraints
          • 4.4.3. Opportunities
          • 4.4.4. Challenges
        • 4.5. Porter’s Five Forces Analysis
          • 4.5.1. Threat of New Entrants
          • 4.5.2. Threat of Substitutes
          • 4.5.3. Bargaining Power of Customers
          • 4.5.4. Bargaining Power of Suppliers
          • 4.5.5. Industry Rivalry
        • 4.6. AI Powered Customer Data Platform

        5. Global Customer Journey Analytics Market, by Application

        • 5.1. Introduction
        • 5.2. Brand Management
        • 5.3. Campaign Management
        • 5.4. Customer Behavioral Analysis
        • 5.5. Customer Churn Analysis
        • 5.6. Customer Segmentation and Targeting
        • 5.7. Product Management

        6. Global Customer Journey Analytics Market, by Component

        • 6.1. Introduction
        • 6.2. Service
          • 6.2.1. Consulting Services
          • 6.2.2. Managed Services
          • 6.2.3. Professional Services
          • 6.2.4. Support & Maintenance
          • 6.2.5. Training & Education
        • 6.3. Solution

        7. Global Customer Journey Analytics Market, by Industry

        • 7.1. Introduction
        • 7.2. Aerospace & Defense
        • 7.3. Automotive & Transportation
        • 7.4. Banking, Financial Services & Insurance
        • 7.5. Building, Construction & Real Estate
        • 7.6. Consumer Goods & Retail
        • 7.7. Education
        • 7.8. Energy & Utilities
        • 7.9. Government & Public Sector
        • 7.10. Healthcare & Life Sciences
        • 7.11. Information Technology
        • 7.12. Manufacturing
        • 7.13. Media & Entertainment
        • 7.14. Telecommunication
        • 7.15. Travel & Hospitality

        8. Global Customer Journey Analytics Market, by Deployment

        • 8.1. Introduction
        • 8.2. On-Cloud
        • 8.3. On-Premises

        9. Global Customer Journey Analytics Market, by Geography

        • 9.1. Introduction
        • 9.2. Americas Customer Journey Analytics Market
          • 9.2.1. Americas Customer Journey Analytics Market, by Country
            • 9.2.1.1. United States
            • 9.2.1.2. Brazil
            • 9.2.1.3. Canada
            • 9.2.1.4. Mexico
            • 9.2.1.5. Argentina
          • 9.2.2. Americas Customer Journey Analytics Market, by Application
          • 9.2.3. Americas Customer Journey Analytics Market, by Component
          • 9.2.4. Americas Customer Journey Analytics Market, by Industry
          • 9.2.5. Americas Customer Journey Analytics Market, by Deployment
        • 9.3. Europe, Middle East & Africa Customer Journey Analytics Market
          • 9.3.1. Europe, Middle East & Africa Customer Journey Analytics Market, by Country
            • 9.3.1.1. United Kingdom
            • 9.3.1.2. Germany
            • 9.3.1.3. France
            • 9.3.1.4. Saudi Arabia
            • 9.3.1.5. United Arab Emirates
            • 9.3.1.6. Italy
            • 9.3.1.7. Russia
          • 9.3.2. Europe, Middle East & Africa Customer Journey Analytics Market, by Application
          • 9.3.3. Europe, Middle East & Africa Customer Journey Analytics Market, by Component
          • 9.3.4. Europe, Middle East & Africa Customer Journey Analytics Market, by Industry
          • 9.3.5. Europe, Middle East & Africa Customer Journey Analytics Market, by Deployment
        • 9.4. Asia-Pacific Customer Journey Analytics Market
          • 9.4.1. Asia-Pacific Customer Journey Analytics Market, by Country
            • 9.4.1.1. China
            • 9.4.1.2. Japan
            • 9.4.1.3. India
            • 9.4.1.4. Australia
          • 9.4.2. Asia-Pacific Customer Journey Analytics Market, by Application
          • 9.4.3. Asia-Pacific Customer Journey Analytics Market, by Component
          • 9.4.4. Asia-Pacific Customer Journey Analytics Market, by Industry
          • 9.4.5. Asia-Pacific Customer Journey Analytics Market, by Deployment

        10. 360iResearch Competitive Strategic Window

        • 10.1. Introduction
          • 10.1.1. Leverage Zone
          • 10.1.2. Vantage Zone
          • 10.1.3. Speculative Zone
          • 10.1.4. Bottleneck Zone

        11. 360iResearch FPNV Positioning Matrix

        • 11.1. Introduction
        • 11.2. 360iResearch Scores
          • 11.2.1. Forefront
          • 11.2.2. Pathfinders
          • 11.2.3. Niche
          • 11.2.4. Vital
        • 11.3. Business Strategy
        • 11.4. Product Satisfaction

        12. Competitive News Feed Analysis

          13. Company Usability Profiles

          • 13.1. Acxiom Ltd.
          • 13.2. Adobe Inc.
          • 13.3. CallMiner, Inc.
          • 13.4. ClickFox, Inc.
          • 13.5. Flockrush
          • 13.6. GMC Software AG
          • 13.7. Indicative, Inc.
          • 13.8. International Business Machines Corporation
          • 13.9. Kitewheel
          • 13.10. NGDATA
          • 13.11. NICE Systems Inc.
          • 13.12. Pointillist
          • 13.13. SAP SE
          • 13.14. Servion Global Solutions Ltd.
          • 13.15. Verint Systems Inc.
          • 13.16. Woopra, Inc.
          • 13.17. salesforce.com, inc.

          14. Appendix

          • 14.1. Top Reports
          • 14.2. Author Details

          LIST OF TABLES (52 TABLES)

            TABLE 1. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, 2016 - 2024 (USD BILLION)

              TABLE 2. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET RANKING, BY VENDORS, 2017

                TABLE 3. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY APPLICATION, 2016 - 2024 (USD BILLION)

                  TABLE 4. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY BRAND MANAGEMENT, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                    TABLE 5. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CAMPAIGN MANAGEMENT, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                      TABLE 6. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CUSTOMER BEHAVIORAL ANALYSIS, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                        TABLE 7. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CUSTOMER CHURN ANALYSIS, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                          TABLE 8. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CUSTOMER SEGMENTATION AND TARGETING, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                            TABLE 9. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY PRODUCT MANAGEMENT, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                              TABLE 10. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY COMPONENT, 2016 - 2024 (USD BILLION)

                                TABLE 11. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY SERVICE, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                  TABLE 12. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY SOLUTION, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                    TABLE 13. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY INDUSTRY, 2016 - 2024 (USD BILLION)

                                      TABLE 14. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY AEROSPACE & DEFENSE, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                        TABLE 15. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                          TABLE 16. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                            TABLE 17. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY BUILDING, CONSTRUCTION & REAL ESTATE, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                              TABLE 18. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                TABLE 19. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY EDUCATION, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                  TABLE 20. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY ENERGY & UTILITIES, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                    TABLE 21. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                      TABLE 22. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                        TABLE 23. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                          TABLE 24. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY MANUFACTURING, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                            TABLE 25. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                              TABLE 26. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY TELECOMMUNICATION, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                                TABLE 27. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY TRAVEL & HOSPITALITY, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                                  TABLE 28. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2016 - 2024 (USD BILLION)

                                                                    TABLE 29. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY ON-CLOUD, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                                      TABLE 30. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY ON-PREMISES, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                                        TABLE 31. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY GEOGRAPHY, 2016 - 2024 (USD BILLION)

                                                                          TABLE 32. AMERICAS CUSTOMER JOURNEY ANALYTICS MARKET SIZE, 2016 - 2024 (USD BILLION)

                                                                            TABLE 33. AMERICAS CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY APPLICATION, 2016 - 2024 (USD BILLION)

                                                                              TABLE 34. AMERICAS CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY COMPONENT, 2016 - 2024 (USD BILLION)

                                                                                TABLE 35. AMERICAS CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY INDUSTRY, 2016 - 2024 (USD BILLION)

                                                                                  TABLE 36. AMERICAS CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2016 - 2024 (USD BILLION)

                                                                                    TABLE 37. EUROPE, MIDDLE EAST & AFRICA CUSTOMER JOURNEY ANALYTICS MARKET SIZE, 2016 - 2024 (USD BILLION)

                                                                                      TABLE 38. EUROPE, MIDDLE EAST & AFRICA CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY APPLICATION, 2016 - 2024 (USD BILLION)

                                                                                        TABLE 39. EUROPE, MIDDLE EAST & AFRICA CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY COMPONENT, 2016 - 2024 (USD BILLION)

                                                                                          TABLE 40. EUROPE, MIDDLE EAST & AFRICA CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY INDUSTRY, 2016 - 2024 (USD BILLION)

                                                                                            TABLE 41. EUROPE, MIDDLE EAST & AFRICA CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2016 - 2024 (USD BILLION)

                                                                                              TABLE 42. ASIA-PACIFIC CUSTOMER JOURNEY ANALYTICS MARKET SIZE, 2016 - 2024 (USD BILLION)

                                                                                                TABLE 43. ASIA-PACIFIC CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY APPLICATION, 2016 - 2024 (USD BILLION)

                                                                                                  TABLE 44. ASIA-PACIFIC CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY COMPONENT, 2016 - 2024 (USD BILLION)

                                                                                                    TABLE 45. ASIA-PACIFIC CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY INDUSTRY, 2016 - 2024 (USD BILLION)

                                                                                                      TABLE 46. ASIA-PACIFIC CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2016 - 2024 (USD BILLION)

                                                                                                        TABLE 47. 360IRESEARCH SCORES FOR FOREFRONT IN CUSTOMER JOURNEY ANALYTICS MARKET

                                                                                                          TABLE 48. 360IRESEARCH SCORES FOR PATHFINDERS IN CUSTOMER JOURNEY ANALYTICS MARKET

                                                                                                            TABLE 49. 360IRESEARCH SCORES FOR NICHE IN CUSTOMER JOURNEY ANALYTICS MARKET

                                                                                                              TABLE 50. 360IRESEARCH SCORES FOR VITAL IN CUSTOMER JOURNEY ANALYTICS MARKET

                                                                                                                TABLE 51. 360IRESEARCH FPNV POSITIONING MATRIX BUSINESS STRATEGY FOR CUSTOMER JOURNEY ANALYTICS MARKET

                                                                                                                  TABLE 52. 360IRESEARCH FPNV POSITIONING MATRIX PRODUCT SATISFACTION FOR CUSTOMER JOURNEY ANALYTICS MARKET

                                                                                                                    LIST OF FIGURES (46 TABLES)

                                                                                                                      FIGURE 1. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: YEARS CONSIDERED FOR THE STUDY

                                                                                                                        FIGURE 2. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: KEY RESEARCH METHODOLOGY

                                                                                                                          FIGURE 3. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: KEY RESEARCH INSTRUMENTS

                                                                                                                            FIGURE 4. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: KEY SECONDARY INSTRUMENT SOURCES

                                                                                                                              FIGURE 5. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: KEY POTENTIAL RESPONDENTS

                                                                                                                                FIGURE 6. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: KEY BREAKDOWN OF PRIMARY INSTRUMENT

                                                                                                                                  FIGURE 7. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: KEY RESEARCH APPROACHES

                                                                                                                                    FIGURE 8. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: KEY DATA TRIANGULATION

                                                                                                                                      FIGURE 9. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET: KEY RESEARCH ASSUMPTIONS

                                                                                                                                        FIGURE 10. CUSTOMER JOURNEY ANALYTICS MARKET: KEY MARKET CONNECTIVITY

                                                                                                                                          FIGURE 11. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, 2016 - 2024 (USD BILLION)

                                                                                                                                            FIGURE 12. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY APPLICATION, 2017 VS 2024 (USD BILLION)

                                                                                                                                              FIGURE 13. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY BRAND MANAGEMENT, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                FIGURE 14. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CAMPAIGN MANAGEMENT, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                  FIGURE 15. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CUSTOMER BEHAVIORAL ANALYSIS, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                    FIGURE 16. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CUSTOMER CHURN ANALYSIS, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                      FIGURE 17. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CUSTOMER SEGMENTATION AND TARGETING, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                        FIGURE 18. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY PRODUCT MANAGEMENT, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                          FIGURE 19. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY COMPONENT, 2017 VS 2024 (USD BILLION)

                                                                                                                                                            FIGURE 20. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY SERVICE, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                              FIGURE 21. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY SOLUTION, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                FIGURE 22. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY INDUSTRY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                  FIGURE 23. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY AEROSPACE & DEFENSE, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                    FIGURE 24. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                      FIGURE 25. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                        FIGURE 26. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY BUILDING, CONSTRUCTION & REAL ESTATE, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                          FIGURE 27. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                            FIGURE 28. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY EDUCATION, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                              FIGURE 29. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY ENERGY & UTILITIES, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                FIGURE 30. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                  FIGURE 31. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                    FIGURE 32. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                      FIGURE 33. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY MANUFACTURING, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                        FIGURE 34. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                          FIGURE 35. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY TELECOMMUNICATION, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                            FIGURE 36. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY TRAVEL & HOSPITALITY, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                              FIGURE 37. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                                FIGURE 38. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY ON-CLOUD, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                                  FIGURE 39. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY ON-PREMISES, BY GEOGRAPHY, 2017 VS 2024 (USD BILLION)

                                                                                                                                                                                                    FIGURE 40. GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET SIZE, BY GEOGRAPHY, 2017 (USD BILLION)

                                                                                                                                                                                                      FIGURE 41. 360IRESEARCH COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET, BY APPLICATION, 2024

                                                                                                                                                                                                        FIGURE 42. 360IRESEARCH COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET, BY COMPONENT, 2024

                                                                                                                                                                                                          FIGURE 43. 360IRESEARCH COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET, BY INDUSTRY, 2024

                                                                                                                                                                                                            FIGURE 44. 360IRESEARCH COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET, BY DEPLOYMENT, 2024

                                                                                                                                                                                                              FIGURE 45. 360IRESEARCH COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER JOURNEY ANALYTICS MARKET, BY GEOGRAPHY, 2024

                                                                                                                                                                                                                FIGURE 46. 360IRESEARCH FPNV POSITIONING MATRIX FOR CUSTOMER JOURNEY ANALYTICS MARKET

                                                                                                                                                                                                                The global customer journey analytics market is expected to grow from USD 4.99 billion 2017 to USD 22.70 billion by the end of 2024 at a Compound Annual Growth Rate (CAGR) of 24.17%.

                                                                                                                                                                                                                On the basis of application, the global customer journey analytics market is studied across Brand Management, Campaign Management, Customer Behavioral Analysis, Customer Churn Analysis, Customer Segmentation and Targeting, and Product Management.

                                                                                                                                                                                                                On the basis of component, the global customer journey analytics market is studied across Service and Solution.

                                                                                                                                                                                                                On the basis of industry, the global customer journey analytics market is studied across Aerospace & Defense, Automotive & Transportation, Banking, Financial Services & Insurance, Building, Construction & Real Estate, Consumer Goods & Retail, Education, Energy & Utilities, Government & Public Sector, Healthcare & Life Sciences, Information Technology, Manufacturing, Media & Entertainment, Telecommunication, and Travel & Hospitality.

                                                                                                                                                                                                                On the basis of deployment, the global customer journey analytics market is studied across On-Cloud and On-Premises.

                                                                                                                                                                                                                On the basis of geography, the global customer journey analytics market is studied across Americas, (United States, Brazil, Canada, Mexico, and Argentina) Europe, Middle East & Africa, (United Kingdom, Germany, France, Saudi Arabia, United Arab Emirates, Italy, and Russia) and Asia-Pacific (China, Japan, India, and Australia).

                                                                                                                                                                                                                “Acxiom Ltd.: The potential growing player for the global customer journey analytics market”

                                                                                                                                                                                                                The key players profiled in the global customer journey analytics market are Acxiom Ltd., Adobe Inc., CallMiner, Inc., ClickFox, Inc., Flockrush, GMC Software AG, Indicative, Inc., International Business Machines Corporation, Kitewheel, NGDATA, NICE Systems Inc., Pointillist, SAP SE, Servion Global Solutions Ltd., Verint Systems Inc., Woopra, Inc., and salesforce.com, inc..

                                                                                                                                                                                                                The report provides insights on the following pointers:
                                                                                                                                                                                                                1. Market Penetration: Provides comprehensive information on sulfuric acid offered by the key players in the global customer journey analytics market.
                                                                                                                                                                                                                2. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and new product developments in the global customer journey analytics market.
                                                                                                                                                                                                                3. Market Development: Provides in-depth information about lucrative emerging markets and analyzes the markets for the global customer journey analytics market.
                                                                                                                                                                                                                4. Market Diversification: Provides detailed information about new products launches, untapped geographies, recent developments, and investments in the global customer journey analytics market.
                                                                                                                                                                                                                5. Competitive Assessment & Intelligence: Provides exhaustive assessment of market shares, strategies, products, and manufacturing capabilities of the leading players in the global customer journey analytics market.



                                                                                                                                                                                                                Summary:
                                                                                                                                                                                                                Customer Journey Analytics Market Research Report is about Customer Journey Analytics Industry study. Get complete Customer Journey Analytics market research report published after Market Study, Industrial Analysis with Trends & Statistics. Customer Journey Analytics Market Report is a syndicated report for Investors and Manufacturer to understand Market Demand, Growth, trends and Factor Influencing market in upcoming years.



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